How social platforms use other social platforms to win hearts and minds digiday.com • Kerry Flynn • 7 months ago Facebook’s new style, at least on Twitter: defensive, straightforward and cutesy.2! These accounts appear to be more for sharing community-related posts and product announcements. Facebook also does customer support in each of them.1! When Digiday reached out to Facebook’s public relations team to ask them about their Twitter use, they responded with a single emoji: “.”1! Highlights saved you :)